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Service
Agreements The company provides a wide range of service agreements to satisfy the needs of most any customer. The goal is to provide the customer better control and a budget for IT spending. There are several variations but the most popular are the “Managed Services Contract” and the “Prepaid Block of Labor Hours”. Managed Services Agreement: The customer purchases a contract that covers administration and support of their entire network for a fixed monthly cost. An essential umbrella coverage for IT related problems that includes Hardware, Software, Network, and … Peace of Mind!!! Prepaid Block of Labor Hours: Your organization can purchase a block of labor hours for a reduced hourly rate. The more time purchased, the less the cost per hour for each service call. Best of all, there is no time frame required. Use it as you need it .
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